Jose Miranda - Rosedale, New York

My DVR keeps on rebooting by it self two to three times a day for the last 3 weeks. Call for service, told that they would have a service person today 08/22/17 between 4:00 to 6:00. No one ever came and didn’t get a call from the service dept. or service person.

nancy wilson - kingston, New York

When I try to view live tv on my laptop..I get the message “I see you are not at home” and my live channels are limited. This is NOT the case!!! One day there was unlimited access and then it was gone! I have tried to get Spectrum to put out a system-wide fix but all they want is my info to TRY to fix it. I have noticed on various forums that I am NOT alone!
Also, their “high speed” WIRELESS internet causes MAJOR buffering because it does not work well with high definition.

Sue - Mooresville, North Carolina

Since Thursday it’s now Sunday have had static issues on screens of all tvs in the home service has been out three times since Friday. Have spent my entire weekend waiting for technicians today we were TOP priority according to the service dept! It is now 2:05pm no call or no arrival as of yet today.

Anonymous - Maine

The DVR is programmed to record a certain program, and it doesn’t record. It says the channel wasn’t available. But it was always available with Time Warner. The only thing I hate more than Spectrum is their ads. New Day!

Nancy Tait - Altamonte Springs, Florida

The last few days (today is 8/16/17) the DVR has been more difficult to access, and once accessed more complicated to utilize. It was working just fine, in fact was a delight, but now it is becoming frustrating. I changed the batter in my remote, so that is not it, and to my knowledge I have not accidentally changed any settings.