Why Time Warner Cable Problems exists: After many years of horrible customer service from the Time Warner Cable Company (now Spectrum), we decided that it was time for the public to have a forum. There is a lot of negative commentary about Time Warner Cable problems and Spectrum problems on the Internet, but we felt it should all be consolidated on one website.
Time Warner Cable Problems Editor Note: Time Warner Cable recently changed it’s name to SPECTRUM (or RECTRUM as we call them). They did this because they are scared shitless of the ever increasing presence of Google Fiber. You can also reach this website at www.SpectrumProblems.com.
How do I reboot my cable Set-Top Box? (common search phrase: ‘reboot cable box’)
Editors note: – ‘How do I reboot my cable Set-Top Box?’ is the most commonly asked question in our database.
Thanks to Ruth Popper from Archer City, TX for asking this question!
The Time Warner Cable Reboot
Since this website began in 2010 we have noticed a common ‘suggestion’ from the fine folks at Time Warner Cable support. REBOOT!
Recently Time Warner Cable / Spectrum pushed a software update to our DVR box. We could not help but notice that when we clicked on the ‘settings’ button on our remote, there was a new OPTION. . . ‘Reboot Set-Top Box’.
The ‘MAGIC BULLET’ – reboot
Before software is published it needs to be ‘debugged’. In plain English this means finding and removing all problems. Time Warner Cable and Spectrum are too lazy to do this. They know you will be calling them about the numerous problems you encounter and it is much easier to tell you to ‘reboot’ your DVR than it is to actually fix the problem.
More about the latest Time Warner Cable / SPECTRUM update
In addition to the ‘Reboot Set-Top Box’ issue, the latest Time Warner Cable / SPECTRUM DVR box update has added extra steps to the process of viewing your recorded programs. Stay tuned – more to come . . .