|We ordered TWC about 5 days ago.. So far we have had nothing but problems! The first thing is they hooked everything up in our bedroom and not in our living room.. So we can't even watch tv in our living room.. Then our internet wouldn't work for a whole day.. Then we got if working finally now every channel is in Spanish.. And now out of about 70 channels give or take.. We can only watch maybe 10 channels that speak English and that we can actually hear.. So as new customers we are already fed up with them!! So I really hope they can fix our issues very soon!!!! |
|Why is there so much interference on our TVs. Most programs can't be watched because of the constant distortion and static voices. What is wrong????????? |
|Seems a little strange that all last week when the Republican convention was on that the Fox News station kept freezing up |
and going blank and now that the Democratic convention is on my cable works just fine. I think I smell a rat. )
|Hello frustrated Time Warner Customer,|
I, too, think Time Warner's customer service is atrocious and I don't think you're going to get anywhere calling the number Ambrose gave you. However, that's not because he's a cog in the machine that is TWC's terrible customer service, it's because someone named Shelby Sanford-Carson now has that phone number. I don't know the last time you tried to call him, but I tried today and the voicemail said nothing about an Ambrose Longstreet. I wanted to have your back (because I HATE TWC), but sadly it doesn't look like either of us are going to be able to give this illusive "Ambrose" a piece of our minds. I would be upset, but it's Time Warner. Isn't that what we're trained to expect?
Best of luck! )
|Why has our program guide dropped off in Louisville, KY. For a week now is says "guide is currently unavailsble... Please try again later". A week is long enough get this straightened out please. )|
Louisville , Ky
|I cant get all my boxless channels recentl. I live in the Louisville ky area. I no longer get history, A and E, or syfy, or any other premium channel. Does anyone else have a problem similar to this? )|
|My DVR doesn't work right when using the fast forward button. It will work for a bit and then skip right to the end of the show so that you are made to watch the stupid commercial. Does anyone know how to fix this? I've contacted TWC and they haven't had any other complaints of this happening and don't know why it's doing it. Please help!! )|
|I have ordered TWC cable and internet, expecting installation to be performed on 6/20. That appointment was somehow cancelled. Rescheduled for 6/22, which I discovered tonight, was again cancelled. I left FiOS because of incompetence. I expect my service to be installed when promised. )|
|We've had almost no sound on every channel and very poor picture for almost 2 weeks now. Customer service is too busy to help...as usual. I shouldn't even have to pay a bill with this kind of service! )|
|my tv is stuck on one channel . how can I get it to change |
|81 yards of cable lying by dfriveway since March 17. TWC subcontrator has failed to show for bury/drop three (3) times now. They refuse to contact the subcontractor, who keeps failing to show up. Technical Support claims they cannot control what subcontractor does. |
How do I get them to drop/bury my cable so that important Spring lawn work can proceed?