Lisa-anne Uhrmacher - Parkville, Missouri

I have a digital cable box (the small non-DVR box) upstairs on my Sony Bravia TV. This week CNN (channel 44) became unavailable. I had a tech out, and he says I need to turn 410 off on my TV??? I have CNN downstairs, I have channel 43, 45, etc, so why am I just unable to view 44? I get an error message that service has been disrupted.

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Same problem in Prairie Village.