B. Mahaffey - Columbus, Ohio

I use spectrum on my iPad to watch tv live. Or I should say, I try to.
The icons to the left so often do not match the program they should represent. And this is not just when I initially begin, they switch often during my useage.
If that’s not bad enough I will be watching a program and it stops with an error message that states the channel is no longer available. Try later.
Screens freeze, suddenly pictures and audio are not in sync.
I sometimes laugh, sometimes scream, sometimes wonder at the shame spectrum should feel every time their commercial plays their pride at giving their customers reliability and speed.
I say we all should demand a reduction in monthly fees until they can, indeed, meet their commercial promises.

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